Help & FAQs

Please let us know within 30 minutes if you wish to cancel. Our staff work efficiently to dispatch your order as quickly as possible, so cancellation after 30 minutes is not possible.

We want to talk to you too! Contact us using the contact form, which you can find in the footer menu, and we will get back to you within 24 hours.

Trust us to deliver your order. Sometimes we ship orders separately if the other items were not available at the time of shipment or are stored in our other warehouses.

We ship most products worldwide, but for larger items, shipping is mainly within the EU.
Contact us if there are any difficulties with the respective destination country.

Standard shipping takes approximately 3-5 working days.
Please note that we process your order after receiving your payment. Depending on stock levels and destination, delivery may take up to 16+ days as we have warehouses across Europe.

Discover our high-quality items and enjoy the convenience of online shopping.

We offer a 14-day return guarantee for all orders.

Your items must be returned in the same condition in which you received them, i.e. unused (not installed) and undamaged.

Trust our expertise and benefit from our wide range of products.

Eligible refunds will be credited back to the original payment method within 30 business days.

The customer bears the costs for return shipping. We do not offer return labels.